Last updated: November 10, 2026 · Worcester Pest Control Help
When you call the intake line we record the details the match depends on: your name, the phone number you call from, the city and ZIP code of the property, the building type, and your description of the pest problem. If you email us, we keep the address and the contents of the message. Nothing beyond the job is asked for.
Your details are used to sort the call into the right service and to match the job with an independent local provider who serves your area. We do not use call details for advertising profiles, and we do not sell personal information.
To make a match, the job details — area, building type and problem description — are shared with the independent provider matched to your job, so that provider can confirm the scope of work with you. Providers are independent businesses, and their own privacy practices apply once they contact you.
This website is a static information site. It does not set advertising cookies and does not run cross-site tracking. If analytics are enabled on this site, they are limited to aggregated, anonymous page-view measurement used to understand which pages are useful.
Calls to the intake line may be handled through a call-routing service so the call reaches the right provider. Routing records are kept only as long as needed to operate the service and resolve disputes.
Intake records are retained only as long as needed to operate the matching service and meet legal obligations, then deleted. Email enquiries are kept for the same period and no longer.
We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure.
You may ask what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted, by emailing the address on this page. We respond to such requests within a reasonable time.
This service is intended for adults arranging pest control for a property. We do not knowingly collect information from children under 13.
If this policy changes, the updated version will be posted on this page with a new date. Continued use of the site after a change means you accept the updated policy.